Customer Relation Management Software | Petpooja

Manage customers at your fingertips

Petpooja's CRM allows you to track, manage, and reward loyal customers, ensuring that your brand creates a special relationship with every customer

Restaurant owner managing customer relationships and loyalty using Petpooja CRM software.

In-built CRM that helps your earn customer loyalty

Regulate customer retention

Regulate customer retention

Make your customers feel special by creating SMS campaigns wishing them their special days! Offer special rewards, discounts and offers to your customers for a personalised experience

Synced customer information

Synced customer information

Sync all your customer information collected from online orders, the Captain app, website orders, and in-house orders into one data pool. Use this data to provide a personalized customer experience to earn loyalty!

Track customer behaviour

Track customer behaviour

Keep track of all your sales using Petpooja's in-built CRM feature. You also get insights about your customers' preferences by tracking their purchase history and special notes. Use all this data to improve overall service and win more customers

Create customer labels

Create customer labels

Petpooja POS CRM helps simplify your customer management so that you can run marketing and feedback campaigns and offer group or corporate discounts by simply categorising and labelling your customer pool the way you want

Accurate & Simple

Petpooja restaurant billing software works easily with any existing infrastructure

Person using a touchscreen POS billing terminal to generate a receipt at a restaurant counter.
Plug icon representing offline and cloud-based restaurant billing software functionality.

Works offline, cloud-based software

Desktop monitor and mobile device icon showing compatibility with multiple hardware devices.

Works on any hardware

Operating system icon representing support for multiple platforms.

Works on major Operating systems

Hand tapping a screen icon representing keyboard and touchscreen input support.

Keyboard / touchscreen view

Mobile phone scanning a QR code for ordering and billing.

QR scan & order

Digital receipt icon representing electronic bill generation and sharing.

E-bill receipts

75,000+ happy
customers

Our customers are boosting their businesses with Petpooja POS 

100

+

types of customer labels

7

+

unique campaign types

1

screen to check all integrator

"For the last 5+ years, we have been closely connected with Petpooja. From the start till now, they have provided us with the best service, experience, and assistance. We also look forward to the same support and love in the coming years."

Sumit Bharodiya,

Co-founder

Brand Logo of shake maker
Photo of Sumit Bharodiya Co-founder of Shake Maker

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FAQs

Can I allot loyalty points to my customer directly from the CRM module?

Yes. Your biller can give reward points to your customers right at the time of billing. You can also edit the CRM data of any particular customer and offer them a special discount or points on their next purchase.

Can I download customer data?

You can download the customer data as often as you want for free!

Can I restrict or block a customer from receiving promotional messages?

Absolutely! You can regulate which customers and when they can get your restaurant’s promotional offers.