About Petpooja

Operating system for modern businesses

Everything your business runs on, billing, payroll, operations, and more, in one place. Built for the businesses that keep the world moving.

Businesses run on Petpooja, every day.

From neighborhood cafes to national brands, restaurants, retailers, and offices of every size trust us to run the heart of their business.

Our Story

How it all began

Our journey began with a single mission: to build a restaurant POS that makes it easier for businesses to operate. That one product became the backbone of restaurants across the spectrum, from corner cafes and cloud kitchens to five-star fine dining and national QSR chains.

Along the way, we noticed something bigger. Every business we spoke to was fighting the same battle: unreliable systems, scattered tools, and software that was never really built for them.

So we started building an operating system for businesses. Payroll that handles attendance, compliance, and salaries without the chaos. A purchase manager who finds the lowest prices across platforms. Tasks that manage operations and keep every team accountable from one dashboard. Invoice, a retail POS with GST-ready billing, inventory, and P&L insights built in.

Today, more than 1,50,000 businesses across India, the UAE, and South Africa run on Petpooja. And we're only getting started.

From a small-scale B2B food delivery platform to India's leading restaurant software

Built on Expertise

Expertise built over
15 years on the ground

We've spent over a decade learning what works for a business and what breaks it. That ground-level knowledge now powers software for businesses worldwide.

15 years of ground-level expertise powering Petpooja's software

Relentless Innovation

Innovation that
stays ahead

We bet on the cloud before it was obvious. We shipped offline-first billing before anyone asked for it. We keep building ahead of the curve, so every business stays ready for tomorrow.

Trust at scale

Trust earned across
1,50,000+ businesses

Every billing counter, every kitchen, every payroll cycle. We've earned that trust by showing up every day, for all these years.

Our Reach

Built in India, running worldwide

From retail stores in India to cafes in Dubai to restaurants in South Africa,
Petpooja runs them all.

Headquarters
India
Middle East
United Arab Emirates
Africa
South Africa

Our Journey

15 years
one mission

From a two-person team in 2011 to 1,50,000+ businesses across three countries, here's how we got here.

2011

Founded

Started as a small team with a B2B food delivery idea that quickly turned into something bigger.

2013

Cloud first restaurant POS

While everyone else was still selling clunky billing machines, we went all-in on the cloud. The decision that changed everything.

2017

Built an offline mode

Internet or no internet, businesses needed to keep running. We shipped an offline-first engine so billing and KOTs never stopped flowing.

2020

International expansion

Crossed borders into the UAE, South Africa, and beyond. What worked for businesses in India started working for businesses everywhere.

2023

Launched Payroll

Hardware + software for attendance, salary calculation, and leave tracking. The first step beyond restaurants into the wider SME world.

2024

Launched Tasks

Assigning, tracking, and verifying work across teams from one dashboard. Operations management, simplified for every business.

2025

Launched Invoice

GST-ready retail billing, real-time inventory, and P&L insights built in. Bringing retail businesses into the Petpooja ecosystem.

People behind Petpooja

The masterminds who made the dream a reality

Parthiv Patel

Co-Founder & CEO

Parthiv started Petpooja in 2011 after watching restaurants he worked with collapse under the weight of bad technology. He has spent fourteen years obsessing over one question: what does software that actually works look like for a small business owner in India? Under his leadership, Petpooja grew from a two-person team to 1,500+ employees serving businesses across three countries.

"We built for restaurants because we saw them struggle. We build for every business now because the struggle is the same everywhere."

Apurv Patel

Co-Founder & CSO

Apurv leads Petpooja's strategy and customer success, the function that has been central to every product decision Petpooja has ever made. He's the reason 1,50,000 businesses trust Petpooja not just to work, but to improve. Most of his calendar is blocked by conversations with customers who haven't bought from us yet, and customers who already have.

"Our best product decisions never came from boardrooms. They came from customers telling us what was working, and what wasn't."

Vision & Mission

What drives us, what we promise

Vision

Empower 10 Lakh Businesses

To equip ten lakh businesses with the tools, support, and confidence to reach their full potential till 2030.

Mission

Simplifying Your Business

We use technology to make running a business simpler, smoother, and stronger.

What we stand for

Values we've
actually lived by

Four promises to every business that trusts us.

1

Always building forward

We keep researching, keep building, keep pushing, so our customers never have to play catch-up.
2

Designed for simplicity

We've always believed our products should be easy for everyone to use. If your staff can use a smartphone, they can run Petpooja.
3

24x7 Support

In every native language of every state we operate in. At any hour, in the language your team actually speaks.
4

Priced with integrity

We built this for the everyday business owner. That means pricing that's transparent, fair, and ready to grow with you.