Matched Orders, With Order IDs
Every tallied order listed with its full order ID and details, so reconciling on your end, or raising a query with the aggregator, takes one click instead of one hour.
Add-ons / Analytics
Online Order Reconciliation
Petpooja matches your aggregator's orders against your POS data. So mismatches, missing entries, and report errors stop slipping through.
The problem
Your Sales Said One Thing.
Your Sales Said One Thing.
The Payout Said Another.
A small variance per order. A big number by month-end.
Where did the ₹200 go? Petpooja's report breaks it down, order by order, so you know exactly which orders are missing, mismatched, or marked wrong.
What's in the report
What You'll See In Your Report
Status Mismatches
Orders marked delivered on Petpooja but cancelled on the payout, or vice versa. Surfaced side-by-side, ready to raise with the aggregator.
Amount Variances
Tax mismatches, discount differences, rounding errors, every rupee variance broken down per order.
Missing Orders
Orders that exist on Petpooja but never made it to the payout sheet. Or the other way around. Both directions checked.
Commission & Discount Breakdown
Per-order view of commissions charged and discounts applied. Cross-verify against your contract in one glance.
Powered By The Petpooja POS You Already Use.
The outcome
Hours Of Excel, Replaced By A Simple Report.
A clean, organised reconciliation report, filterable, searchable, and ready for your accountant.
No spreadsheets to wrestle. No formulas to write. No late nights matching rows.
Customer story
A word from our restaurants
"Petpooja is a team favourite. In a very short duration, Petpooja's infrastructure has become such an integral part of our daily operations that I don't think my staff would know how to work without it. Especially the single-dashboard seamless integrations with Zomato, Swiggy and other channels. For a generations-old family business like us, this modern tech is the perfect fit!"
Kunal Balani
Owner, Chainaram
Grow Your Restaurant
How Petpooja Makes Online Order Reconciliation Effortless
How the reconciliation tool built into Petpooja flags Swiggy and Zomato payment discrepancies automatically, helping you recover thousands in monthly settlement errors.
Read more
How Smart Restaurants Reconcile Thousands of Orders in Minutes
The five-point checklist smart restaurants run every payout cycle, order count, status, value, commission, and deposit, to catch settlement errors before they add up.
Read more
Why Your Swiggy & Zomato Sales and Bank Deposits Never Match
Dashboards show gross sales while deposits arrive net of six deduction layers. Understand the gap, and spot when it's an error instead of a deduction.
Read more
FAQs
Questions Owners Usually Ask
Do I have to do anything to start using this?
Once activated, you simply share your Zomato and Swiggy payout reports with Petpooja, and reconciliation runs against your existing POS data.
How often do I get the reconciliation report?
Reports are generated each time you share a payout cycle's data, aligned with how Zomato and Swiggy settle with you.
Will it work for my chain across all outlets?
Yes. View reconciliation outlet-by-outlet or roll it up across your entire chain in a single view.
What kind of mismatches does it catch?
Amount mismatches (tax, discount, rounding), status mismatches (delivered vs cancelled), and missing orders that don't appear on the payout sheet at all.
Is this an additional charge?
Reach out to your Petpooja account manager for availability and pricing details for your plan.
Schedule a free demo
Get in touch with our team to clarify your queries
