Wireless Calling Device for Restaurants (formerly Waiter Calling Device) | Petpooja
Add-ons / Customer Service

Wireless Calling Device
for Restaurants

(formerly Waiter Calling Device)

A small wireless device on every table that lets guests call a waiter, order water, request the bill, or cancel any request.

Petpooja Wireless Calling Device placed on a restaurant table for instant guest service

Everything about wireless calling device

Most restaurants run on guesswork of a waiter scanning the floor, hoping nothing slips through during peak hours.

This device changes that. It's a small four-button device that sits on every table. Guests press once to ask for water, a waiter, or the bill or to cancel a request.

It runs on your existing Wi-Fi and sends the alert straight to your POSS, Captain App, and station TV. One charge lasts 15 to 20 days, and it reaches up to 20 metres across your floor. Setup takes a few minutes. No new software, no extra hardware, no separate login.

What each button does

One button for every guest request

Water, waiter, bill, or cancel, each button is colour-coded and clearly labelled for any guest to use.

Water request button on Petpooja Wireless Calling Device

Water

Guest taps when glasses are empty. Staff refills without being flagged down.

Bill request button on Petpooja Wireless Calling Device

Bill

Done eating, ready to pay. The cashier is notified instantly.

Petpooja Wireless Calling Device showing four colour-coded buttons: Water, Waiter, Bill and Cancel
Waiter call button on Petpooja Wireless Calling Device

Waiter

Need assistance? Place an order, change something, ask a question.

Cancel last request button on Petpooja Wireless Calling Device

Cancel

Pressed by mistake? Tap Cancel to withdraw the last request.

(Button customization available,
ask sales to rename labels per outlet type.)

What changes

Benefits for everyone

Your waiters stop running, your guests never wait, and the dining room stays peaceful through rush hour.

Petpooja Wireless Calling Device reducing waiter and floor staff load by routing requests only to the tables that need them
The big one

Less running for your staff

Your waiters stop circling the floor to check on every table. They only walk to tables that have asked for something. The same team handles more covers without burning out.

30% fewer table walks per shift
Restaurant guest smiling after using the Petpooja Wireless Calling Device for instant service
Guests

Higher guest satisfaction

Guests get attention the moment they ask for it, without repeating themselves. Most owners see this in their feedback within the first few weeks.

Service
~0s

Faster service for guests

The moment a guest presses a button, the alert is already on your POSS, Captain App, and station TV.

Floor

A quieter dining room

Guests do not have to call out or wave. The floor stays calm even during peak rush.

Multi-screen alerts

Live alerts on three different screens

Connected in a single ecosystem, so alerts reach everywhere.

Petpooja POSS billing screen showing live Wireless Calling Device alerts by table

Petpooja POSS

The moment a guest taps the device, a live ticket appears on your billing screen with the table number and the request. Your cashier sees it without leaving the billing screen. The alert stays until the request is cleared.

  • Live ticket queue with table number and request type
  • Alert stays visible until cleared
  • Mute any misused table in one tap

Captain App

Every captain's tablet gets a push notification with the table number and the request type. Your floor team knows which table to attend, and can mark the request as done from the same screen.

  • Push notification on every captain's tablet
  • Tap once to accept, again to mark done
  • Works on any Android tablet your captains already use
Petpooja Captain App on a tablet showing a new Wireless Calling Device alert
Android TV station display showing every open Wireless Calling Device ticket at a glance

Android TV

A wall-mounted TV at your captain station shows every open ticket at a glance, colour-coded by request type. Even during peak rush, the whole floor team can see what is pending and how long each table has been waiting.

  • Colour-coded tickets by request type
  • Live timer on every open ticket
  • Visible to the whole floor from one station
How it's built

A device built for daily restaurant use

Made for long shifts, packed weekends, and everyday use across busy Indian restaurants.

Listen to their own words

What restaurant owners are saying

"Everybody in our team loves Petpooja's Wireless Calling Device!"
Varun Tuli, Managing Director of Yum Yum Cha, Petpooja Wireless Calling Device customer

Varun Tuli

Managing Director

Yum Yum Cha restaurant brand logo

Grow Your Restaurant

Petpooja introduces a smart Waiter Calling System for restaurants, blog feature image

Petpooja Introduces A Smart Waiter Calling System

Discover how Petpooja's innovative Waiter Calling System eliminates noisy service requests and enhances restaurant efficiency through wireless devices.

Read more
Smart restaurant technology every staff team must have, blog feature image

Smart Restaurant Technology Your Staff Must-have

Explore essential restaurant technology tools that help staff improve efficiency, accuracy, and customer satisfaction with Petpooja's cloud-based platform.

Read more
Petpooja Waiter Calling Device, a small upgrade for big restaurant growth, blog feature image

Petpooja Waiter Calling Device: Small Upgrade, Big Growth

Discover how Petpooja's Wi-Fi-powered calling device streamlines table service, reduces wait times, and boosts restaurant efficiency with instant alerts to staff.

Read more
FAQs

Questions restaurant owners ask us

How does the Wireless Calling Device improve the customer experience?

With the help of WCD, your customers get quick service when they need it without waiting for the staff's attention, without waving or shouting. They can press the button, and help arrives. This gives customers a better dining experience and makes your service feel attentive.

Does WCD work with my existing Petpooja POSS?

Yes. It connects directly and sends the request alerts to Petpooja POSS, Captain App, and Android TV. No new software, no separate login is needed.

Do I need an active internet connection for WCD to work?

No. The Wireless Calling Device operates on rechargeable batteries and does not require an active internet connection.

What is the range of Petpooja WCD?

The Wireless Calling Device has a connectivity range of 20 meters.

Is there any feature of WCD for misuse requests?

Yes. If a guest misuses the device, you can mute that table directly from your Petpooja POSS, without touching the device or disrupting other tables.

Schedule a free demo

Get in touch with our team to clarify your queries

Illustration of customer support agent assisting restaurant owner with calls, messages, and scheduling in restaurant management software