Manage your customers on your finger-tips

Petpooja’s CRM allows you to track, engage and reward your loyal customers, ensuring that your brand creates a special relation with every customer.

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1

Sync Customer Information

Customer information captured on the PoS is automatically synced to the cloud. Apart from name and number, now you can also capture additional information such as address, email, birthday, anniversary, etc to gain richer insights about your customers.

2

Customer History on PoS

“Do you want me to repeat your order from last time?”

Access your customer’s order history right on the billing screen and give additional information to your biller to deliver a personalized experience to your guests and also upgrade the customer experience.

3

Customer Outreach

Send customized SMS and engage your customers, right from the Petpooja Dashboard. Filter and target customers according to their purchase behaviour or their specific details like birthdays, anniversaries, etc. Send discount codes or special offers to your loyal customers and increase the customer's revisiting behaviour.

*SMS pack is an additional marketplace service.
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4

Feedback

Using Petpooja’s Feedback Management System, now you can easily know the customer’s honest review about your restaurant’s food, service and staff. Petpooja offers many ways for you to collect feedback from your customers including via SMS-link, QR-code or using an app on a tablet/mobile.

*Feedback is an additional marketplace service.
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