Online Order Reconciliation Software for Restaurants | Petpooja
Add-ons / Analytics

Online Order Reconciliation

Petpooja matches your aggregator's orders against your POS data. So mismatches, missing entries, and report errors stop slipping through.

Petpooja online order reconciliation dashboard matching Zomato and Swiggy payouts against POS data
The problem

Your Sales Said One Thing.
The Payout Said Another.

A small variance per order. A big number by month-end.

Payout versus POS sales comparison showing per-order variance in Petpooja online order reconciliation

Where did the ₹200 go? Petpooja's report breaks it down, order by order, so you know exactly which orders are missing, mismatched, or marked wrong.

What's in the report

What You'll See In Your Report

Matched orders listed with full order IDs in Petpooja online order reconciliation report

Matched Orders, With Order IDs

Every tallied order listed with its full order ID and details, so reconciling on your end, or raising a query with the aggregator, takes one click instead of one hour.

Status Mismatches

Orders marked delivered on Petpooja but cancelled on the payout, or vice versa. Surfaced side-by-side, ready to raise with the aggregator.

Order status mismatches between Petpooja POS and aggregator payout shown side by side
Per-order amount variances for tax, discount, and rounding differences in Petpooja reconciliation report

Amount Variances

Tax mismatches, discount differences, rounding errors, every rupee variance broken down per order.

Missing Orders

Orders that exist on Petpooja but never made it to the payout sheet. Or the other way around. Both directions checked.

Missing orders that exist on Petpooja POS but not on the aggregator payout sheet
Per-order commission and discount breakdown in Petpooja online order reconciliation report

Commission & Discount Breakdown

Per-order view of commissions charged and discounts applied. Cross-verify against your contract in one glance.

Powered By The Petpooja POS You Already Use.

The outcome

Hours Of Excel, Replaced By A Simple Report.

A clean, organised reconciliation report, filterable, searchable, and ready for your accountant.

No spreadsheets to wrestle. No formulas to write. No late nights matching rows.

Clean filterable reconciliation report replacing manual Excel matching in Petpooja
Customer story

A word from our restaurants

"Petpooja is a team favourite. In a very short duration, Petpooja's infrastructure has become such an integral part of our daily operations that I don't think my staff would know how to work without it. Especially the single-dashboard seamless integrations with Zomato, Swiggy and other channels. For a generations-old family business like us, this modern tech is the perfect fit!"
Kunal Balani, Owner of Chainaram, Petpooja Online Order Reconciliation customer

Kunal Balani

Owner, Chainaram

Chainaram restaurant brand logo
FAQs

Questions Owners Usually Ask

Do I have to do anything to start using this?

Once activated, you simply share your Zomato and Swiggy payout reports with Petpooja, and reconciliation runs against your existing POS data.

How often do I get the reconciliation report?

Reports are generated each time you share a payout cycle's data, aligned with how Zomato and Swiggy settle with you.

Will it work for my chain across all outlets?

Yes. View reconciliation outlet-by-outlet or roll it up across your entire chain in a single view.

What kind of mismatches does it catch?

Amount mismatches (tax, discount, rounding), status mismatches (delivered vs cancelled), and missing orders that don't appear on the payout sheet at all.

Is this an additional charge?

Reach out to your Petpooja account manager for availability and pricing details for your plan.

Book a Free Demo

Book a 10-minute demo to see how Petpooja POSS can work for your restaurant.*

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