Attendance and Payroll Management Software for Small Business | Petpooja


Last Updated : 21.10.2023

  • This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
  • Prayosha Food Services Private Limited, a private limited company incorporated under the laws of India (“We”, “Us”, “Our”, “Company”) manages and operates the “Petpooja Payroll" and domain name, and any other linked pages, features, content, mobile applications, or any other services we offer from time to time in connection therewith (collectively the "Platform”) which is an online platform and hardware device (“Hardware”) which enables users to purchase and procure the payroll related software and associated services, offered on the Platform..

  • By accessing the Platform (either as a visitor or a customer), you (hereinafter referred to as “you”, “your, “user”, as applicable) expressly consent to our collection, storage, use and disclosure of the Information (as defined hereunder) in accordance with the terms of this Terms and Conditions, as amended from time to time.

  • This document and such other rules and policies of the Platform as may be amended from time to time are collectively referred to below as the “Terms & Conditions” or “Terms”.


  • Additional terms and conditions may apply to You in respect of availing specific services and/or to specific portions or features of the Platform, including but not limited to, Services, any other additional services as may be offered by us from time to time, contests, offers, schemes, promotions or other similar features, all of which terms are to be read as part of these Terms. You agree to abide by such other terms and conditions, including, where applicable, representing that You have the legal capacity to use or participate in such service or feature. If there is a conflict between these Terms and the terms posted for or applicable to a specific portion of the Platform or for any specific service offered on or through the Platform, the latter terms shall control with respect to your use of that portion of the Platform or the specific service.

  • This Agreement consists of the General Terms and Service Specific Terms. In the event of a conflict between the General Terms and Service Specific Terms, the Service Specific Terms shall prevail.

  • By Clicking on the “I Agree” button and installing/procuring the Services the user signifies the acceptance to the Terms and Conditions of this Agreement.


  • The Platform is a web-based platform operated by the Company that offers payroll Services for business subject to these Terms as well as the Privacy Policy and any other rules and policies of the Platform that the Company may publish from time to time.

  • You must read the Company's Privacy Policy which governs the collection, use, and disclosure of personal information about Users/Authorized User. You accept the terms of the Privacy Policy and agree to the use of the personal information about you in accordance with the Privacy Policy.

  • We may, from time to time, release new features on the Platform, or introduce other Services and/or resources. Any such amendments will be subject to these Terms as well as any additional terms of use that we may release for those specific Services or features.


  • “Authorized User” – your employees, contractors, agents, that are permitted to access Petpooja Payroll

  • “Confidential Information” – information that is proprietary or confidential and it clearly labeled as confidential, including without limitation to any employee data and personal information of such employees.

  • “Services” – Services shall refer to the payroll service including without limitation, software/ hardware service provided by the Company, onboard new employees, track their daily attendance, generate daily/monthly attendance report, payroll calculation along with salary slips for the employees.

  • “Effective Date” – date of onboarding and accepting these Terms & Conditions by You.

  • “Subscription Fees” – the fees payable by you to us at the agreed intervals for the payroll and allied Services.


  • It is not mandatory to register or subscribe to visit and access the Platform. However, access to certain specified Services is only available to registered users. You need to register, subscribe and create a user account ( “Account”) to avail such Services on the Platform by providing, your name, email address, password and other details. By registering and creating your Account on the Platform, you agree to:

    • a)

      provide accurate, current and complete information as may be prompted ("Registration Data") and maintain and undertake to update the same in respect of any changes;

    • maintain the security of your password;

    • c)

      accept all risks of unauthorized access to the Registration Data and any other information you provide to us;

    • d)

      notify us immediately of any breach of security or any unauthorized use of your Account;

    • e)

      not authorize, assign or otherwise transfer your Account to any other person or entity or to let them operate through the account created and in no event use another user’s account for any purpose or objective; and

    • f)

      be responsible for all activity on your Account and to use and operate the same in accordance with applicable law.

  • The Services are available under subscription plans of various durations. Your subscription will be automatically renewed at the end of each subscription period. At the time of automatic renewal, the Subscription Fee will be charged to the payment method last used by you. We provide you the option of changing the details if you would like the payment for the renewal to be made through a different payment method. If you do not wish to renew the subscription, you must inform us at least fifteen days prior to the renewal date. if you have not informed us that you do not wish to renew the subscription, you will be presumed to have authorized the Company to charge the subscription fee to the payment method last used by you.

  • We reserve the right to disallow, cancel, remove or reassign certain usernames and permalinks in appropriate circumstances, as determined by us in our sole discretion, and may, with or without prior notice, suspend or terminate your Account if activities occur on that Account which, in our sole discretion, would or might constitute a violation of these Terms, or an infringement or violation of the rights of any third party, or of any applicable laws or regulations. we may at our sole discretion restore access to your Account, at any time, pursuant to any suspension.

  • The Company reserves the right to cancel any reservation or subscription/registration made by the user. However, the Company may notify the user about such cancellation of reservation or subscription.

  • In case you avail services while accessing the Platform, that may be supported and/or provided by third party service provider(s), for all such services your contracting entity will be such third-party service provider(s), as the case may be. The Company disclaims all liability for any claims that may arise pursuant to your use of services provided by such third-party service provider(s).

  • User/Authorised User agrees and confirms that any Services provided to you by the Company are on best efforts basis and the Company may engage services of third-party service provider(s) to facilitate such Services to you. We shall not in any manner be liable to you for failure or delay in providing the Services or for any temporary disablement, permanent discontinuance of the Services by us or for any consequences resulting from such actions or reasons that are beyond our reasonable control.

  • User/Authorised User acknowledges that the Services are being provided to you on a ‘as is’ and ‘as available’ basis and may be interrupted while browsing, transacting, using or uploading information on the Platform. User/Authorised User agrees that we reserve the right to suspend the Services, forthwith without assigning any reason whatsoever, at our sole discretion.

  • This agreement shall be effective from the Effective Date. The User/Authorised User shall avail the services of the Company by payment of Initial Subscription fee which shall be for a minimum period of 12 months (“Initial Subscription Fees”), thereafter shall be renewed by the User/Authorised User by payment of renewal subscription fees (“Renewal Subscription Fees”). The Initial Subscription Fees and the Renewal Subscription Fees shall be referred as Subscription Fees.

  • The Subscription fee shall be notified by the Company to the User/Authorised User from time to time.

  • The User/Authorised User shall ensure the network and system requirements as prescribed by the Company.


  • The Platform is available for use and access to Users/Authorised User s who can form legally binding contracts under Indian Contract Act, 1872. For the purposes of these Terms, the term ‘persons’ shall mean any sole proprietor, firm, company, corporation, government, state or agency of a state or any association, trust, joint venture, consortium or partnership (whether or not having separate legal personality) or any other body corporate duly incorporated under the laws of India.

  • User/Authorised User must not use the Platform and its Services for their personal use and the Platform shall be used by the User/Authorised User only for their business purposes.


  • The User hereby agrees to use the Platform/Hardware in accordance with the terms set out in the User manual.

  • Notwithstanding anything contained herein, in the event of any non-compliance of the User manual by You or any of Your authorised agent(s) shall be liable and shall indemnify the Company for such losses suffered by the Company. Further, it is agreed that the Company shall not be liable for any loss / damage suffered on account of such non-compliance of the User Manual.

  • For the purpose of this Clause, the term “User Manual” shall mean all documents and materials whether in magnetic, electronic, printed or any other media in whatever form pertaining to the design, specification, development, installation, operation, training and maintenance and all other aspects of the Platform/Hardware.


  • Users/Authorised Users must be registered on the Platform to access or avail the Services for its commercial purposes. You agree and acknowledge that you will transact on the Platform only for your business purposes and not for personal use. Except with the Company’s approval, one User/Authorised User may only register one account on the Platform. The Company may cancel or terminate a User’s/ Authorised User’s account if the Company has reasons to suspect that the User has concurrently registered or controlled two or more accounts. Further, the Company may reject User’s/ Authorised User’s application, without assigning any reasons thereof, for registration for any other reason.

  • When you access the Platform, you are electronically communicating with the Company. The Company may communicate with you by e-mail, SMS, WhatsApp messages or messages through other modes of communication, phone call or by posting notices on the Platform or by sending in-app notifications or any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages) in the above manner, from the Company with respect to your use of the Platform/Hardware and it shall be deemed by your continued use of the Platform/Hardware that you agree and consent to receive any communications from the Company.

  • While registering the User/Authorised User account on the Platform you will be required to furnish details about you and with respect to your business including without limitation, business name, GSTIN, PAN, TAN, Udyog Aadhar, address, phone number and/ or any other information that may be required by the Company to provide in relation to your business. If any information provided by you is found to be incorrect or misleading, the Company reserves its right to take appropriate steps as they deem fit and necessary. For the purposes of verification of your account information, you agree that we may share your information with such third-party service provider in accordance with the terms of the Privacy Policy. We reserve the right to seek additional information from you about you and your business, from time to time, and you consent to provide such additional information to continue using the Platform.


  • You agree that (a) you will not copy, reproduce, download, re-publish, sell, distribute or resell any Services or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc. available on or through the Platform (the “Platform Content”), and (b) you will not copy, reproduce, download, compile or otherwise use any Platform Content for the purposes of operating a business that competes with the Company, or otherwise commercially exploiting the Platform Content or systematic retrieval of Platform Content from the Platform to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes).

  • The Company may allow Users/Authorised User access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise), application programming interface (API) or otherwise to such third parties' web sites. You are cautioned to read such third party’s terms and conditions and/or privacy policies before using the Platform with respect to such content, products or services that you may avail. You acknowledge that the Company has no control over such third parties' web sites and shall not be responsible or liable to anyone for such web sites, or any content, products or services made available on such web sites.

  • You agree not to undertake any action which may undermine the integrity of the Company’s feedback system.

  • You agree that the Services shall be availed by you only for commercial purposes, that is to onboard new employees, track their daily attendance, generate daily/monthly attendance report, payroll calculation along with salary slips for the employees. You further agree that you will not use the Platform or any of its Services thereof for your personal use or consumption.

  • By posting or displaying any information, content or material (“User Content”) on the Platform or providing any User Content to the Company or our representative(s), you grant perpetual, worldwide, royalty-free, and sub-licensable license to the Company to display, transmit, distribute, reproduce, publish, translate, and otherwise use any or all of the User Content in any form, media, or technology now known or not currently known in any manner and for any purpose which may be beneficial to the operation of the Platform, the provision of any Services and/or the business of the User/Authorised User. You confirm and warrant to the Company that you have all the rights, power and authority necessary to grant the above license.



  • Notwithstanding, anything contained in the terms, the Company does not warrant that the Services: (i) will perform error-free or uninterrupted, or that Company will correct all errors or defects, (ii) will operate in combination with the devices of the User, or with any other hardware, software, systems or data not provided by the Service Provider, (iii) will meet the requirements, specifications or expectations of the User.

  • Services offered by the Company shall be coupled with a Software and Hardware installed at the location of business as instructed by the User/Authorised User. There will be no buyback of the Hardware after the duration of the Term under this agreement.

  • The Services provided by the Company shall be a combination of software and Hardware, the Hardware shall have a warranty period of 1 (one) year and the period of warranty shall commence from installation of the Hardware at the location of business as instructed by the User/Authorised User. In case of any technical issue with the Hardware, the same shall be qualified for a replacement, provided that technical issue shall not be caused by any physical damage to the Hardware for whatever reason. Hardware once installed shall not be shifted to any other place and the Platform and the Hardware cannot be segregated and used independently.


  • If any User/Authorised User breaches any Terms, or if the Company has reasonable grounds to believe that a User/Authorised User is in breach of any Terms, or could subject the Company or its affiliates to liability, or is otherwise found inappropriate or unlawful in the Company’s opinion, the Company shall have the right to take such disciplinary actions as it deems appropriate, including without limitation:

    • a)

      suspending or terminating the User’s/Authorised User’s account and any and all accounts determined to be related to such account by the Company in its discretion;

    • b)

      blocking, restricting, downgrading, suspending or terminating the subscription of, access to, or current or future use of any Service;

    • c)

      removing any product listings or other User/Authorised User Content that the User/Authorised User has submitted, posted or displayed;

    • d)

      withhold settlement of payments by the Company to the User/Authorised User; and/or any other corrective actions, discipline or penalties as the Company may deem necessary or appropriate in its sole discretion.

  • The Company does not pre-screen any content or information posted, published or transmitted on the Platform by the users and the Company is under no obligation to pre-screen any such content or information. However, the Company may at its discretion and/or in accordance with applicable law may voluntarily take down any content or information posted by you on the Platform and if the Company determines that any content or information is in violation of these Terms, the Company may remove such content or information from the Platform without notice. Such actions do not in any manner negate or dilute the Company’s position as an intermediary or impose any liability on the Company with respect to content or information posted, published or transmitted by users on the Platform.

  • Notwithstanding anything contained here in the terms, the company may with or without notice terminate the subscription for its Services for any reasons including but not limited to usage behaviour of the User/Authorised User.

  • The Company reserves the right to cooperate fully with governmental authorities, private investigators, injured third parties in the investigation of any suspected criminal or civil wrongdoing and/or any third parties alleging a claim against you. Further, the Company may disclose the User’s/Authorised User 's identity and contact information, if requested by any third party, government or law enforcement body, an injured third party, or as a result of a subpoena or other legal action.

  • If it comes to the knowledge of the Company or the Company reasonably believes that any User/Authorised User has availed any Services to obtain any product/service for its personal use or consumption or for any purpose other than a commercial purpose, the Company shall have the right in its sole discretion, without intimation to the User/Authorised User, to take action such as but not limited to suspending or terminating the User’s/Authorised User’s account and any and all accounts determined to be relation to such account.

  • 10. FEEDBACK:

  • As a User/Authorised User of the Platform, you agree to use careful, prudent, and good judgment when leaving feedback of the Platform. The Feedback are collected to increase the user experience and help in the development of the product.

  • Reporting inappropriate use of feedback: You may contact the Company regarding any inappropriate use of feedback via-email at

  • The Company does not and cannot review every posting made on the Platform. These Terms do not require the Company to monitor, police or remove any postings or other information submitted by you or any other user and the Company shall not be responsible for any ensuing liability.


  • The Company is the sole owner or lawful licensee of all the rights and interests in the Platform and the Platform Content. All title, ownership and intellectual property rights in the Platform and Platform Content shall remain with the Company or licensors of the Platform Content, as the case may be. All rights not otherwise claimed under the Terms or by The Company are hereby reserved.

  • The unauthorized copying, modification, use or publication of the “Petpooja”/Petpooja Payroll” mark and any other related icons and logos marks is strictly prohibited. 

  • The Company may, at its sole discretion, permit the User/Authorised User(s) of the Platform, in writing, to use “Petpooja/ Petpooja Payroll” and any other related icons and logos for indicative purposes in the form and manner and terms and conditions as maybe agreed by the Company.

  • All text, graphics, photographs, videos, trademarks, logos, and artwork available or accessible on the Platform are third party user generated content and the Company has no control over such third-party user generated content as the Company is merely an intermediary for the purposes of these Terms.

  • You shall be solely responsible for any content or information posted or transmitted on the Platform and shall indemnify the Company against any claim or liability arising from any content or information posted or transmitted by You on the Platform. Any content or information such as but not limited to images, text, videos posted or transmitted on the Platform shall be licenced to the Company by the User/Authorised User uploading such content and the Company shall have the worldwide, fully paid-up, perpetual and transferable licence in such content or information for the purposes of its use on the Platform and for any purposes the Company deems fit. You shall not be entitled to any payment or compensation for any usage of the content by the Company.


  • By accepting these Terms and using the Platform and/or availing the Services, you agree that you shall defend, indemnify and hold the Company, its directors, employees, shareholders, officers and other representatives (“Indemnified Parties”) harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (i) misuse of your access to and use of the Platform, the Service and/or the Platform Content; (ii) any loss or injury to the Indemnified Parties resulting from or attributable to your acts or omissions; (iii) your violation or breach of these Terms or any applicable law or regulation; (iv) your violation of any rights of any third party; or (vi) any and all third-party claims based upon (A) the content of any communications transmitted by you; and/or (B) transactions undertaken by you.

  • To the maximum extent permitted by law, the Services provided by the Company on or through the Platform are provided "as is", "as available" and “with all faults”, and the Company hereby expressly disclaims any and all warranties, express or implied, including but not limited to, any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions, and undertakings are hereby excluded.

  • Under no circumstances will the Company be liable for any consequential, incidental, special, exemplary or punitive damages, including but not limited to any lost profits that result from your purchase of any Services on platform or any services availed, even if the Company has been advised of the possibility of such damages. 


  • You agree that the Company shall not be liable to You or any other person for any reason whatsoever, expect as provided under this agreement.

  • When legally required or at the Company’s discretion, the Company will cooperate with law enforcement agencies including sharing of Confidential Information in any investigation of alleged illegal activity on this Platform. .

  • The Company will not be a party to disputes, negotiations of disputes including but not limited to payments between the Users/Authorised User s of the Platform or between the Users/Authorised User s or any third party. In no event shall the Company’s entire liability to you in respect of any service, whether direct or indirect, exceed One thousand rupees (₹ 1,000).


  • The terms under this agreement shall continue to apply until terminated by either You or Us as set forth below.

  • Termination by You: If You wish not to be bound by these Terms, You may terminate Your relationship with Us by (i) not accessing the Platform and Petpooja Payroll; and/or (ii) deleting Your Accounts (if any). Provided the any Subscription Fee paid by the You shall not be refunded.

  • Termination by Us: The Company may at its discretion at any time with or without notice terminate this Agreement with or without cause if:

    • a)

      You breach any of the provisions of the Terms, the Privacy Policy or any other terms, conditions, or policies that may be applicable to You;

    • b)

      Company is required to do so in accordance with the law for the time being in force;

    • c)

      The Company has elected to discontinue, with or without reason, access to the Platform and Petpooja Payroll/ or the Services (or any part thereof) either in general or specifically to You.

    • d)

      User/Authorised accounts that are inactive for a continuous period of 90 days and remain unpaid.

  • Consequences of Termination:

    • a)

      Once Your account has been terminated, any and all content will be irretrievably deleted by Us, except to the extent that We are obliged to maintain or permitted to retain in accordance with law. The data deletion policy may be implemented with respect to any or all of the Services and the Company will provide you prior notice of such termination and option to back-up your data;

    • b)

      The access to You granted to You in Platform/ Petpooja Payroll shall be terminated effective immediately;

    • b)

      The Company, in its sole discretion, may initiate appropriate legal proceedings against You, if necessary;

    • b)

      Termination shall not affect Your liability or obligations arising prior to such termination and any and all amounts and charges payable by You (if any) pursuant to access or use of the Platform and/or Services shall become immediately due and payable.

  • 15. GENERAL:

  • To the extent that anything in or associated with the Platform is in conflict or inconsistent with these Terms, these Terms shall take precedence and prevail. Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under these Terms shall survive any discontinuance of the access or use of the Platform and/or Services.

  • Under no circumstances shall the Company be held liable for any losses, delay or failure or disruption of the content or services delivered through the Platform resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, epidemics, pandemics, curfews, lock-down, orders of domestic or foreign courts or tribunals or non-performance of third parties.

  • These Terms together with the subscription/registration form (as applicable) and Privacy Policy shall constitute the entire agreement between you and the Company.

  • If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

  • Grievance Redressal:

    • a)

      If there are any questions regarding these Terms, please write to the Grievance Officer.

    • b)

      Any complaints, or concerns with regards to content and or comment or breach of these Terms or the Privacy Policy shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email. The Grievance Officer shall acknowledge the complaint within 72 (seventy-two) hours and redress the complaints within 15 (fifteen) days from the date of receipt of complaint.

    • c)

      Details of the Grievance Officer:

      Name: Jatan Vala
      Designation: Vice President Revenue


  • Any kind of dispute arising out of the Platform and its users will be dealt in Ahmedabad, Gujarat and shall be governed in accordance with Indian Law. Further, the courts of Ahmedabad shall have exclusive jurisdiction to adjudicate the same.


  • Effect of Waiver: To the extent that anything in or associated with the Platform is in conflict or inconsistent with these Terms, these Terms shall take precedence and prevail. The Company’s failure to enforce any provision of these Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. The Company’s rights under these Terms shall survive any discontinuance of the access or use of the Platform.

  • Independent Contractor:No joint venture, partnership, employment, or agency relationship exists between any of the Users/Authorised User of this Platform and the Company as a result of these Terms or use of the Platform.

  • Entire Agreement:These Terms along with the Privacy Policy shall be construed as a whole, according to its fair meaning, and not strictly for or against either You or the Company, regardless of who drafted it and as may be amended and updated from time to time.

  • SeverabilityIf any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

  • Cessation of Operation: The Company may at any time, by its sole discretion and without advance notice to You, cease operation of the Platform and provision of any Service. In such an event the Company may delete all Your access and activity on the Platform at its sole discretion.

  • Force Majeure:The Company will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, hacking, cyber-attack, or boycott and any other factor which is not under the control of the Company.

  • Modification:The Company expressly reserves the right at any time, to add to and/or alter, modify, change or vary all or any of the terms and conditions or to replace wholly or in part, the contests, offers, schemes, promotions etc. with another contest, offer, scheme, promotion etc. or to withdraw it altogether. Any significant changes to these terms and conditions shall be modified subject to a 15 day prior notification to you. The continued use of the Services after the Effective Date to these terms and conditions shall be deemed to be your agreement to the modified Agreement.


  • The Platform may contain inaccuracies and typographical and clerical errors. The Company expressly disclaims any obligation(s) to update this Platform or any of the materials on this Platform. The Company does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the Platform. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. The Company reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the Platform. The Company may make any other changes to the Platform, the materials and the products, programs, services or prices (if any) described in the Platform at any time without notice.