Marketplace

Petpooja’s marketplace allows you to pick and choose services and integrations to add further value to the Petpooja Platform.

Outlet Types

Cafes
Dine-in
QSR
Food Trucks
Pubs & bars
Cloud kitchens
Bakeries
Desserts

Feedback App

Know your customers and gather quick feedback on what people think about your restaurant. Gather quick and actionable insights into your brand’s market and consumer-perception.

  • Monitor all the table reviews
  • Collect Feedback on your food and service
  • Save customer details along with their birthdays/anniversary to treat them with special offers
  • Feedback app works on any android device
  • Feedback can be captured using SMS link sent to customer phone number
  • Automatic SMS to notify customers of status of their delivery order.

Website

Branding your business is a must. Make your mark online! Get your restaurant’s own website, take online orders and inquiries and boost your sales and out-reach.

  • Create your online identity
  • Live within a week
  • Choose from a number of themes
  • Works with your own domain
  • Works with the Online Ordering Widget *link to OOW*

Online Ordering Widget

Allow your customers to place orders on your own website, enticing them with offers without having to rely on online aggregators.

  • Get your own domain or use our domain
  • Up and running in 30 minutes
  • Locality, Outlet selection for franchisees
  • OTP Generated Customer login
  • Integrated with Payment gateways
  • Automatic SMS to notify customers of status of their delivery order.

SMS Service

Promote festive offers. Reach out to your customer with customized templates and Sender ID.

  • Send SMS right from the admin-dashboard
  • Create and store templates
  • Send promotional messages and discount codes to increase user engagement
  • One-click bulk messages to your customers
  • Get your personalized six letter sender-id (eg PTPOOJ, PETPJA)
  • Automatic SMS to notify customers of status of their delivery order

Kiosk

A smarter way for your customers to place their order. Decrease wait time and increase average order values. Petpooja’s Kiosk comes with an inbuilt recommendation engine to suggest customers with combos or add-ons.

  • Easy interface for quick ordering
  • AI-driven Recommendation Engine for food suggestions
  • Food photos to entice customers
  • PayTM and UPI as well as cash payment modes

Virtual Wallet

Go cashless with your restaurant’s very own virtual wallet. Help your regular customers by providing convenient cashless service at your restaurant.

  • Take pre-payments from regular customers.
  • Give cashback into your wallet to foster repeat purchase
  • Customers can to pay for services from virtual wallet
  • Recharge virtual wallets using various payment modes. (cash/card/upi)

KDS

Manage your kitchen operations smooth with the Kitchen display system. Using the KDS your staff gets live KOT updates on the screen making it easy for the entire kitchen staff to communicate efficiently and serve better.

  • Get table-wise KOTs on screen with live updates
  • Error-free Kitchen Management
  • Aggregate item view for chefs to prepare food faster
  • Mark food ready for KOTs as well as individual items

Petpooja Connect App

Know your guests better with automated Customer Caller-ID management on Petpooja Connect.

  • Auto-snycs Caller Details every 15 mins
  • Take orders easily via calls
  • No need to manually create a customer database, every caller gets fed into the platform

Token management

Made to ease the food-delivery process Token Management shows the order status to all delivery executives waiting to pick up the order.

  • Displays OTP and Order-Status of online orders for the Delivery Executive to check (In-preparation / order ready)
  • Zomato, Swiggy, own website and pick-up orders are all displayed
  • Reduce delivery executive disturbance for staff and dine-in guests
  • Staff can mark the food ready from billing PoS or KDS

Captain Ordering App

Allow your staff to take orders and manage tables on their device. No more running around the restaurant to communicate orders! The captain app also let’s your staff upsell with a sophisticated food recommendation engine, increasing order values and decreasing turnaround time.

  • Works seamlessly with all android devices
  • AI-powered food recommendations
  • Payment options integrated
  • Real-time multiple device sync, with each other and the PoS
  • Bill-request from the app

Smart Scale

A smart device to manage your stock; integrated with Petpooja's Inventory Management System SMART SCALE dramatically reduces time taken and increases accuracy to keep your inventory in check.

  • A device to connect your weighing scale to your android phone
  • Select the item to weigh and place it on the weighing scale. Auto sync your data to Billing POS.
  • Measure purchase stock, consumption and wastage
  • Provision to add container weight

Queue Management

Notify your guests with their table reservation status. Manage long queues at your restaurant effectively and effortlessly with the queue management App.

  • SMS Notification to waiting guests with real-time update on their reservation
  • Staff members have the option to put reservations 'on hold' in case guests have not arrived
  • Assign table once guests are ready to be seated
  • Capture customer details at the point of reservation

Loans

Get access to easy credit to expand your restaurant business. Petpooja is connected with data-backed, trusth-worthy finance providers. Get quick loan for opening new outlets or performing renovations.

  • Quick and easy disbursal process
  • Option for auto-deduction from swipe machine
  • Minimal paperwork required
  • Dedicated Petpooja executive to guide you through the process

Online Aggregators

Manage all food delivery platforms right from your Billing PoS. No more managing different dashboards and double punching of bills!

  • Accept/Reject orders right from the PoS
  • Manage outlet status and online menu from PoS itself
  • Option to turn individual items on/off
  • Comprehensive payout reconciliation for Zomato and Swiggy
  • Auto-acceptance feature
  • Online Order Acceptance app for when internet is not available on the PoS

ERP

Be it accounting , central kitchen-inventory or any back-end operation Petpooja is integrated with ERPs like TALLY , SAP, Navision and many more to help you run your business efficiently.

  • No need to re-enter all data in ERP separately
  • All sales, inventory and payment data gets pushed to ERP
  • Can be easily integrated with any other ERP system using a common data bucket
  • Keep data synced right from production to dispatch, outlet inventory and final sale

Payments

Petpooja is integrated with all the popular payment methods to ensure ease in business and customer satisfaction. Never turn away a customer short of cash again!

  • Quick and easy digital payment acceptance
  • Pre-fed amount results in no errors
  • Complete order-wise payment reconciliation
  • OTP and dynamic QR-code based payment flows

Loyalty

Rewards and offers are the best way to win over your guests and keep them coming back. Retain customers and grow your presence with attractive loyalty programs to choose from.

  • Auto allocate points based on user purchase
  • Customers can check and redeem points from PoS
  • Automatic discount reconciliation
  • Track loyalty program effectiveness

Delivery Dispatch Device

No more confusion on online order pick-ups. Our smart device will light up to indicate the delivery executive on their respective orders.

The Delivery Dispatch Device is a compact device with a light that blinks when a corresponding order number is input into a tablet. With the delivery dispatched device, the rider just enters the order number in a tablet and the correct order device blinks, guiding him to his order.

  • Long battery life
  • Wireless communication
  • Integrated with with PoS and KDS

FoodBOT/ Robot

The future of food-service is here! Serve your guests to a futuristic experience while giving your staff a break. Petpooja has developed a flagship AI powered food-service robot that serves your guests and gets them their bill without any human intervention.

What is it?

Petpooja’s robot is an autonomous system with 2 components - a robot and a robot calling device on each table.

  • Agile and Compact body- ergonomically designed to function smoothly at a busy restaurant
  • Completely autonomous with obstacle detection
  • Designed for service - from taking orders to getting the bill
  • No need to make any change to the restaurant or layout
  • Quick and hassle-free deployment
Know More

Petpooja’s Robot is a comprehensive AI-driven device designed to perform all manual tasks that a waiter can. Designed to take customer orders at the table, carry order to the table, carry the plates back and get the bill, the robot is an all-out service solution for your outlet.

Waiter calling

A smart device to alert your staff with the needs of your guests. Just press a button to call for food/ menu/ bill payment. Optimize your food-service with Petpooja’s simple and sleek technology.

The waiter calling device is a 4-button compact device kept on every table which communicates with the PoS and captain app.

  • Configurable buttons allow for a variety of requests
  • Long battery life
  • Integrated with billing PoS and captain app
  • No need to make any change to the restaurant or layout
  • Cut down on commotion in the restaurant and excessive movement of staff
Know More

The waiter calling device enables customers to convey their request to the wait staff without calling them or shouting. The device has four buttons which can be configured to fit the needs of every outlet : call a waiter, water, take order and bring a bill. If the customer wants the bill, they just press the corresponding button and the staff directly gets the bill to their table.

FRONT-END

Feedback App

Know your customers and gather quick feedback on what people think about your restaurant. Gather quick and actionable insights into your brand’s market and consumer-perception.

  • Monitor all the table reviews
  • Collect Feedback on your food and service
  • Save customer details along with their birthdays/anniversary to treat them with special offers
  • Feedback app works on any android device
  • Feedback can be captured using SMS link sent to customer phone number
  • Automatic SMS to notify customers of status of their delivery order.

Website

Branding your business is a must. Make your mark online! Get your restaurant’s own website, take online orders and inquiries and boost your sales and out-reach.

  • Create your online identity
  • Live within a week
  • Choose from a number of themes
  • Works with your own domain
  • Works with the Online Ordering Widget *link to OOW*

Online Ordering Widget

Allow your customers to place orders on your own website, enticing them with offers without having to rely on online aggregators.

  • Get your own domain or use our domain
  • Up and running in 30 minutes
  • Locality, Outlet selection for franchisees
  • OTP Generated Customer login
  • Integrated with Payment gateways
  • Automatic SMS to notify customers of status of their delivery order.

SMS Service

Promote festive offers. Reach out to your customer with customized templates and Sender ID.

  • Send SMS right from the admin-dashboard
  • Create and store templates
  • Send promotional messages and discount codes to increase user engagement
  • One-click bulk messages to your customers
  • Get your personalized six letter sender-id (eg PTPOOJ, PETPJA)
  • Automatic SMS to notify customers of status of their delivery order

Kiosk

A smarter way for your customers to place their order. Decrease wait time and increase average order values. Petpooja’s Kiosk comes with an inbuilt recommendation engine to suggest customers with combos or add-ons.

  • Easy interface for quick ordering
  • AI-driven Recommendation Engine for food suggestions
  • Food photos to entice customers
  • PayTM and UPI as well as cash payment modes

Virtual Wallet

Go cashless with your restaurant’s very own virtual wallet. Help your regular customers by providing convenient cashless service at your restaurant.

  • Take pre-payments from regular customers.
  • Give cashback into your wallet to foster repeat purchase
  • Customers can to pay for services from virtual wallet
  • Recharge virtual wallets using various payment modes. (cash/card/upi)

BACK-END

KDS

Manage your kitchen operations smooth with the Kitchen display system. Using the KDS your staff gets live KOT updates on the screen making it easy for the entire kitchen staff to communicate efficiently and serve better.

  • Get table-wise KOTs on screen with live updates
  • Error-free Kitchen Management
  • Aggregate item view for chefs to prepare food faster
  • Mark food ready for KOTs as well as individual items

Petpooja Connect App

Know your guests better with automated Customer Caller-ID management on Petpooja Connect.

  • Auto-snycs Caller Details every 15 mins
  • Take orders easily via calls
  • No need to manually create a customer database, every caller gets fed into the platform

Token management

Made to ease the food-delivery process Token Management shows the order status to all delivery executives waiting to pick up the order.

  • Displays OTP and Order-Status of online orders for the Delivery Executive to check (In-preparation / order ready)
  • Zomato, Swiggy, own website and pick-up orders are all displayed
  • Reduce delivery executive disturbance for staff and dine-in guests
  • Staff can mark the food ready from billing PoS or KDS

Captain Ordering App

Allow your staff to take orders and manage tables on their device. No more running around the restaurant to communicate orders! The captain app also let’s your staff upsell with a sophisticated food recommendation engine, increasing order values and decreasing turnaround time.

  • Works seamlessly with all android devices
  • AI-powered food recommendations
  • Payment options integrated
  • Real-time multiple device sync, with each other and the PoS
  • Bill-request from the app

Smart Scale

A smart device to manage your stock; integrated with Petpooja's Inventory Management System SMART SCALE dramatically reduces time taken and increases accuracy to keep your inventory in check.

  • A device to connect your weighing scale to your android phone
  • Select the item to weigh and place it on the weighing scale. Auto sync your data to Billing POS.
  • Measure purchase stock, consumption and wastage
  • Provision to add container weight

Queue Management

Notify your guests with their table reservation status. Manage long queues at your restaurant effectively and effortlessly with the queue management App.

  • SMS Notification to waiting guests with real-time update on their reservation
  • Staff members have the option to put reservations 'on hold' in case guests have not arrived
  • Assign table once guests are ready to be seated
  • Capture customer details at the point of reservation

INTEGRATIONS

Loans

Get access to easy credit to expand your restaurant business. Petpooja is connected with data-backed, trusth-worthy finance providers. Get quick loan for opening new outlets or performing renovations.

  • Quick and easy disbursal process
  • Option for auto-deduction from swipe machine
  • Minimal paperwork required
  • Dedicated Petpooja executive to guide you through the process

Online Aggregators

Manage all food delivery platforms right from your Billing PoS. No more managing different dashboards and double punching of bills!

  • Accept/Reject orders right from the PoS
  • Manage outlet status and online menu from PoS itself
  • Option to turn individual items on/off
  • Comprehensive payout reconciliation for Zomato and Swiggy
  • Auto-acceptance feature
  • Online Order Acceptance app for when internet is not available on the PoS

ERP

Be it accounting , central kitchen-inventory or any back-end operation Petpooja is integrated with ERPs like TALLY , SAP, Navision and many more to help you run your business efficiently.

  • No need to re-enter all data in ERP separately