Just like a fuel-efficient car engine gives good mileage, delicious food is the engine driving the success of a restaurant. But what would you do if the company fit car seat was replaced by an ordinary wooden chair? Would you still drive that car? Or, how long would you be able to drive it comfortably at one stretch? Similar to all the elements that go into making a fuel-efficient car comfortable for its owner, many elements go in driving success of a restaurant.
You may serve the most unique, delicious and lip-smacking food but with untrustworthy employees, lack of management, delays in order and other disastrous aspects may lead to bleeding profits, and in worse cases scenario shutting down the doors of your restaurant permanently.
Running a successful restaurant is more than serving delicious food and it takes many elements that must work in harmony to achieve or maintain success.
Order placed by the customer, order receipt and KOT receipt generated, pass/run with the KOT to the kitchen, place the KOT in order and fire up the cooking stations. A real-time scenario restaurateur can very well associate with, however, within this restaurant operational scenario is an unaddressed issue.
This traditional approach is simply time-consuming and a process that is prone to human errors. The most crucial aspect of your business is how fast you can generate, process and deliver orders with consistency and efficiency. Running around with KOTs and exhausting your employee with a mundane task does the opposite of achieving a higher rate of processing orders.
“Paneer is 86’ed!” In other words, you ran out of supply to make all items with paneer. It does no good to your restaurant or your restaurant’s brand image when you have to tell a customer that you ran out of an item AFTER you’ve taken their order. Managing inventory effectively is as vital as saving time while processing orders.
If you think fraud and theft will not happen at your restaurant then think again. Employee theft and fraud are often the most ignored aspect of the business which only comes to the attention of the owner/management once it has happened. A study conducted by the University of Florida concluded that 43% of a company’s annual loss is due to employee theft within the retail marketplace. That’s a huge percentage!
If there is one element that needs to be addressed and eliminated from its grassroots levels it’s employee fraud and theft, which has all the potential to cause monumental damages. Believe it or not, employee theft is the largest contributor to business losses plaguing the progress and success of your restaurant.
So, where does one go after addressing these elements and challenges associated with them? How does one secure long-term growth and avoid harm to the brand, the brand image and return on investments? How does one achieve the title of a successful restaurateur? The solution is in managing the internal and external factors with accuracy such as automation of all front-backend process, managing day-to-day tasks with pinpoint precision and along with delicious food delivering great customer service for an exceptional customer experience.
1) Faster: As soon as your employee take the order of your customer and places the order, our restaurant POS software automatically delivers the KOT to the kitchen.
2) Consistent: Orders are processed without any human error or slip-ups, and in order which increases consistency in getting the right orders to the kitchen and out to the customer.
3) Efficient: While an employee is processing your customer’s order from the counter, another employee can simply take the order of the next customer from our Captain Ordering Android App. It’s that simple!
4) Management: While your restaurant processes orders, our restaurant POS software simply deducts the raw material automatically.
For example, if a customer ordered your restaurant’s signature orange-mango smoothie then all the ingredients that go in the smoothie would be automatically deducted/reduced and you could see in real time on the computer screen when you are running low on supplies to make the orange-mango smoothie. This way, you never run out of supplies that account for the most selling items of your restaurant.
5) Prevention is better than cure: It’s easier to stop fraud and theft to happen in the first place than to repair the damages after theft and fraud has taken place, and our restaurant POS software just does that. There are more than 20 reports which come with our POS software to eliminate fraud and prevention from its roots.
The cherry on the top: Petpooja’s restaurant POS software is now powered by Artificial Intelligence which allows you to upsell high-profit items, make real-time and accurate recommendations based on your customer and other customer preferences, link up customer’s phone number with their food preferences and much more.
In conclusion, selling delicious food items does not solely drive the success of your restaurant and needs an artillery of tools for an overall effective and efficient management. To know more how Petpooja can help you and your restaurant in keeping doors open to your restaurant for a long-term and without any hiccups, contact us at +919099912484 or simply visit www.petpooja.com